nd77's Privacy Policy — Our Commitment to Protecting Your Information

1.1 Who This Policy Applies To

This policy applies to all individuals who use nd77's website, mobile version, and any related services. By accessing our platform or creating an account, you agree to the terms of this policy.

1.2 Age Requirement

nd77 is for individuals aged 21 and above only. We do not knowingly collect personal information from minors. If we determine that information from a minor has been collected, we will delete it immediately.

2.1 Information You Provide Directly

• Full name and date of birth
• Email address and mobile number
• Username and password
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• Identity verification documents (where applicable)
• Transaction history and preference-related information

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device information
• Browser type and operating system
• Pages you visit and time spent on them
• Referral URL (where you came from before visiting our site)
• Information from cookies and similar tracking technologies
• Gaming activity and betting history

2.3 Information Received from Third Parties

In some cases we may receive information from third-party identity verification or payment processing providers. This information is used solely for fraud prevention and account security.

3.1 Service Operations & Improvement

• Account creation, maintenance, and verification
• Processing deposit and withdrawal transactions
• Providing gaming services and bonus offers
• Improving platform functionality and user experience
• Resolving technical issues

3.2 Security & Protection

• Preventing fraud, money laundering, and unauthorized access
• Enforcing responsible gaming guidelines
• Detecting unusual activity to ensure account security
• Protecting our platform and other users

3.3 Communication & Customer Support

• Responding to your requests and complaints
• Sending important account-related notifications
• Informing you about service changes and policy updates
• Sending promotional communications subject to your consent

3.4 Legal Obligations

Under applicable laws and regulations, we may be required to retain and disclose certain information. In such cases, we will only provide information that is legally required.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the platform's core functionality — login sessions, security verification, and so on.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect statistics to understand how the platform is used.
• Security Cookies: Used to detect and prevent fraud and unauthorized access.

4.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some key features of the platform to stop working.

5.1 Service Provider Partners

Trusted service providers working on our behalf (payment processors, technology partners, security specialists) may access information to a limited extent. All such partners operate under strict confidentiality agreements and may not use your information for any other purpose.

5.2 Legal Requirements

In cases involving court orders, lawful requests from investigative authorities, or other legal obligations, nd77 may provide the necessary information to the relevant authorities.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such situations, we will notify you in advance and ensure the protection of your information.

5.4 With Your Consent

Outside of the situations described above, we will not share your information with third parties without your explicit consent.

6.1 Technical Protection

• SSL Encryption: All data transfers are encrypted via the HTTPS protocol.
• Data Encryption: Stored sensitive information (such as passwords and payment details) is kept in encrypted form.
• Firewall & Security Monitoring: Unauthorized access is prevented around the clock.
• Two-Factor Authentication: Two-step verification is available for an additional layer of security.

6.2 Organizational Protection

• Only authorized personnel may access your information
• Staff privacy training and regular security reviews
• Regular third-party security audits
• Rapid response plan in the event of a data breach

6.3 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, some information may need to be kept for a specified period due to legal obligations. After that period, information is securely deleted.

7.1 Right to Access & Review

You may request a copy of the information we hold about you at any time. We will respond to your request within a reasonable timeframe.

7.2 Right to Correction

If any information in your account is incorrect or incomplete, you can have it corrected. This can be done directly from account settings or by contacting our support team.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations — in that case we will let you know the reason.

7.4 Right to Object to Processing

You may withdraw from marketing communications at any time. To do so, contact our support team or use the unsubscribe link in any email.

7.5 How to Exercise Your Rights

To exercise any of the rights above, contact our support team. Our live chat and email support are available 24/7.

8.1 Payment Information Processing

Your payment account numbers and transaction information are protected with industry-standard encryption. We never collect your mobile banking PIN or password, and no nd77 staff member will ask you for your PIN.

8.2 Transaction Monitoring

We monitor transactions automatically to prevent fraud and protect your account. If any unusual activity is detected, we will contact you.

8.3 Minimum Deposit & Withdrawal

The minimum deposit at nd77 is ৳300 (for all methods) and the minimum withdrawal is ৳800. Successful withdrawals are generally completed within 10–45 minutes. Your transaction information is stored securely and reflected in your account history.

9.1 Policy Change Process

nd77 may update this privacy policy from time to time. Changes will be published on this page. For significant changes, we will notify you by email or platform notification.

9.2 Your Responsibility

You are advised to review this policy regularly. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

10.2 Related Pages

For more information, visit our pages below:

• Terms & Conditions — Detailed rules for using the service
• Responsible Gaming — Guidelines for safe and responsible gaming
• FAQ — Answers to common questions
• About Us — Detailed information about nd77